How do I place an order?
Simply browse our collection...
Can I customize a gift?
Yes! Many of our gifts include personalization...
Do you offer gift wrapping?
Premium wrapping + handwritten notes...
Do you sell gift cards?
Yes, digital gift cards in many values.
What is your return policy?
7-day returns for non-personalized items...
What payment methods do you accept?
Cards, PayPal, GPay, Apple Pay, gift cards.
Is your site secure?
We use SSL + secure gateways.
Where do you ship?
Nationwide & selective international shipping.
What is handmade soap?
Crafted using natural oils, butters...
Are handmade soaps safe for all skin types?
Yes, generally gentle...
What ingredients do you use?
Coconut, olive, castor, shea butter...
Do handmade soaps contain chemicals?
No synthetic detergents used.
Why is handmade soap better?
Retains glycerin & is more moisturizing.
Can handmade soap be used on face?
Yes, choose mild formulas.
How should I store handmade soap?
Dry, ventilated place & draining soap dish.
Are handmade soaps eco-friendly?
Natural, biodegradable, minimal packaging.
Do handmade soaps lather well?
Yes, natural oils create rich lather.
Can children use handmade soap?
Use fragrance-free gentle bars.
Can handmade soap help dry skin?
Yes — natural glycerin helps moisturize.
What is soy wax?
Natural wax made from soybeans.
Why choose soy candles?
Cleaner burn, less soot, lasts longer.
Do soy candles have a strong scent?
Soft, natural fragrance.
How long will my candle burn?
30–50% longer than paraffin.
Are your candles safe for pets?
Wax is safe; check fragrance oils.
Are soy candles eco-friendly?
Yes — renewable & biodegradable.
Can I reuse the jar?
Yes — clean out after candle finishes.
Why does my candle tunnel?
First burn must achieve full melt pool.
Do soy candles expire?
Fragrance may fade after 12–18 months.
Are your candles hand-poured?
Yes, in small batches.
Do you use clean ingredients?
Non-toxic wax, phthalate-free oils.
How should I store candles?
Cool, dark place.
What is MDF?
Compressed wood fibers ideal for craft.
What can MDF be used for?
Décor, signs, shelves, laser cuts.
Is MDF safe to work with?
Yes, but avoid dust during cutting.
Can I paint or stain MDF?
Yes — acrylic, chalk, spray paint.
Does MDF need primer?
Recommended for smooth finish.
Can I use vinyl on MDF?
Perfect for vinyl & HTV.
Is MDF moisture resistant?
Seal it; avoid water exposure.
How to attach MDF pieces?
Wood glue, hot glue, screws.
Can MDF be laser-cut?
Yes — clean cuts.
Is MDF durable?
Strong for indoor décor.
How do I hang MDF items?
Command strips, sawtooth hangers.
Can children use MDF kits?
Yes — with supervision.
How to store MDF?
Store flat & dry.
Does MDF smell?
Mild woodshop scent — normal.
What is resin?
Liquid that cures into glass-like finish.
Are resin products safe?
Cured resin is safe.
Difference between epoxy & UV resin?
Epoxy cures slow; UV cures fast.
Will resin yellow?
May slightly yellow in sunlight.
Are resin items heat-resistant?
Warm drinks ok; avoid high heat.
How to clean resin?
Mild soap + soft cloth.
Are resin items food-safe?
Only if resin is certified food-safe.
Can resin break?
Yes — like glass.
Why are there bubbles?
Hand-poured variations are normal.
How to store resin?
Keep away from heat & sunlight.
Can resin be used outdoors?
Yes, but UV may affect clarity.
Are resin items safe for kids?
Yes, but small pieces = choking hazard.
How to care for resin jewelry?
Avoid perfumes, store separately.
Can I customize resin items?
Yes — colors, glitter, flowers, etc.
What are personalized products?
Custom-made products with your name...
How do I submit personalization?
Checkout box or message after order.
Do you provide mock-ups?
Yes, on request.
How long for personalized items?
3–10 business days.
Can I make changes later?
Only before production begins.
Do personalized items cost extra?
Only for complex add-ons.
Are personalized items returnable?
No — unless our error.
What if there's a mistake?
If our fault, we replace free.
Can you create fully custom design?
Yes — send your idea.
Are personalized items handmade?
Most items are hand-finished.
Will my item look exactly like picture?
Slight variations are normal.
What materials do you use?
Vinyl, engraving, printing, resin, etc.
Can I send personalized gift directly?
Yes — shipping to recipient available.
How to care for personalized items?
Depends on material — wood, metal, fabric.
Do you offer bulk orders?
Yes — corporate & wedding orders welcome.
